The digital product expert
for in-store and online

Sagent guides customers to the right product using behavior-driven intelligence.

Increase conversion • Reduce staff workload • Improve purchase confidence

Built by Crobox, trusted by leading retailers

Built for retailers
who help customers decide with confidence

Sagent is designed for retailers with complex catalogs, high consideration purchases, and shoppers who need guidance — not just search results.

The guidance gap

Your shoppers have questions. Getting expert help isn't easy.

Shoppers leave without buying

2 in 3 shoppers have left a store without buying because they couldn't find the right product.

Mobile research in-store

70% of in-store shoppers research products on their phone before buying.

Staff stretched thin

45% of retailers say staff spend too much time searching for answers.

Your customers want to buy. They just need help finding the right product.

Meet Sagent

Your Digital Product Expert for Every Shopper In-Store

Gets shoppers started instantly

Helpful prompts guide them from "I don't know where to begin" to a real conversation

Understands complex questions

"Trail runners for wide feet under €150" — Sagent gets it in one go

Remembers what you've discussed

No repeating yourself. Sagent tracks the conversation and builds on it

Recommendations tailored to their needs

Personalized results that explain why each product fits

How it works

From setup to insights in four simple steps.

What Sagent delivers

Real value for shoppers and your business.

For shoppers

Expert guidance, instantly

Get answers without hunting for staff on a busy floor.

Clear comparisons

See exactly how products differ and which features matter.

Purchase confidence

Leave knowing you made the right choice.

For your business

Free up your team

Handle product inquiries so staff can focus on closing sales.

Grow your CRM

Capture high-intent leads from shoppers in your store.

Actionable insights

See what shoppers ask about and where your catalog has gaps.

Built for enterprise trust

Security, privacy, and AI you can rely on.

Your data stays yours

Your proprietary product data remains yours—never used to train outside models.

Privacy first

Shopper data is never sold, shared, or stored beyond your control.

AI guardrails

AI guardrails keep every response accurate, on-brand, and grounded in your catalog.

Compliant & secure

GDPR and CCPA compliant from the ground up. Enterprise-grade encryption protects everything in between.

Give expert guidance at every touchpoint

Sagent brings your product expertise to every customer, everywhere.